We assist Franchisees in the following ways:

  • Buying A Franchise and Pre-purchase Due Diligence
  • Franchise Disputes
  • Selling Your Franchise

Buying A Franchise – Franchise Documentation

If you are considering buying a franchise, you will be provided with various types of documents from the franchisor,


  • Disclosure Statement
  • Franchise Agreement
  • Lease / Premises Licence Agreement

Pre-Contractual Advice

We can provide fast turn around and concise advice in relation to franchise documentation. We regularly provide legal advice to potential franchisees .

This area of law is complex and sound legal advice from the start will likely save a fortune later on.

Some of the matters in which you might require advice include:

Which Business Structure?

Which structure is the right structure for you? Should you trade a as a company, in a company/trust structure or perhaps as a sole trader? Each has it advantages but one will be the most relevant to your circumstances. Getting this right will give likely give you tax effectiveness and asset protection.

What Is The Disclosure Statement?

The Disclosure Statement details important information about the franchisor and the history of the franchise. These things include the business experience of the franchisor, a list of current franchisees and their contact details, a list of former franchisees for the last three years, and their contact details, information relating to the territory, details relating to the marketing , the marketing fund, financial statements for the previous two and a statement as to solvency of the franchisor.

As experienced franchise lawyers we can explain clearly how this information relates to you and help guide you through the pertinent information.

What Is The Franchise Agreement?

The Franchise Agreement sets out the relationship between the franchisor and franchisee. Franchise Agreements are usually very detailed and tend to be drafted in the franchisor’s favour.

Careful consideration of the impact of the important clauses in the Franchise Agreement is critical knowledge if you are proposing to buy a franchise. If the agreement requires amendment you can ask the franchisor to make changes and they will very often agree.

At the very least, experience has proven to us time and time again that knowing what you are being asked to sign prepares you properly for the franchise relationship. Our advice will provide you with a through understanding or your responsibilities and rights – and those of the franchisor.

We say this because the Franchise Agreement is far beyond the glossy brochure. We will provide you with clear, straightforward advice, which will equip you to make an informed decision as to your franchise purchase.

Lease Or Premises Licence Agreement – What Is The Difference?

Many franchises will be operated out of fixed business premises. This could involve you or the franchisor leasing the premises. If you lease the premises, you will both control the premises – but you will equally be wholly responsible for the premises.

A Premises Licence Agreement is effectively akin to a leaseback from a Franchisor who holds the lease in its name. This is quite a common for fast food franchises, for instance. This arrangement makes it very easy for the franchisor to move a new franchisee into the premises in the event of the franchise agreement coming to an end. Nevertheless, provided the franchise relationship remains on foot, a premises licence agreement should make little to no practical difference to a franchisee.

 Legal Advice – Is It Necessary? Benefits Versus Risk

Many franchisees do very well over the years. The attraction is usually the tried and tested system and often the brand. These things alone can be a tremendous advantage. Buying into a franchise can be an exciting venture, but the documentation is complicated. Due to the complex nature of franchising, and the fact you will be investing significant funds into the business, it is essential that you seek assistance from expert franchise lawyers in order to understand to your rights and obligations as a franchisee. This advice, coupled with a consideration of commercial ramifications of the legal issues, will go a long way to ensuring that you have a positive franchise experience.

How Can We Help With Your Franchise Purchase?

This area of law is complex and sound legal advice from the start will likely save you money later on.

We provide qualified franchise advice in relation to your:

  • Franchise Purchase
  • Pre-Purchase Due Diligence

PCL Lawyers offers advice in relation to your business structure as well as carefully considering the impact of different clauses in the Franchise Agreement and, where applicable, the Premises Licence Agreement, Lease or Sublease. 

Disputes With Franchisors

If you have a dispute with your Franchisor, early intervention can be advantageous.

In the event of a dispute the following will occur:

Firstly, we will advise you as to your legal rights and obligations. You may have issues with the franchisor’s conduct either during the franchise or. You may have been misled as to the profitability of the franchise or other aspects of it.

Secondly, there needs to be an agreed procedure for trying to resolve the dispute. This can include correspondence with the franchisor, informal mediation or formal mediation. Mediation can be a helpful first step in resolving a dispute. This brings the parties together around a table to try to reconcile differences. We can assist in helping you with this process to ensure that your legal rights are protected and also to clearly convey your position to the franchisor.

Given that early intervention can prevent a problem or problems escalating, legal advice early can only be helpful.

Mediation is generally a pre-requisite to litigation. If mediation is unsuccessful, litigation is often the next step.

Franchise Litigation

Sometimes, litigation is necessary in order to ask a court to decide to recover your losses.

Where disputes have escalated to the litigious stage, we will have already advised you as to your legal rights. Even during the litigation, there will be at least one opportunity to mediate.

Given our experience as franchise and commercial litigators you can be assured that we will defending your position with absolute vigour once the decision to commence legal proceedings against the franchisor has been made.

What If My Franchisor Has Accused Me Of Breaching The Franchise Agreement?

If, as the Franchisee, you have been accused of breaching the franchise agreement, whether or not your franchise agreement is still on foot, we can advise you as to your rights and obligations.

Experience has proven to us that franchisors are not always right. You have rights as a franchisee just as much as you have obligations. We are skilled negotiators and we will help you confidently navigate through problems that you are having with your franchisor.

Selling Your Franchise?

When the time comes to exit, we can assist you with advice and documentation in relation to selling your franchise. We will prepare the sale contract, deal with any assignment requirements and manage the sale through to settlement. Our business sale lawyers are experienced in all franchise matters.

What Is The Duty Of Good Faith?

The duty good faith is really as it sounds and is so important to the franchise relationship that it is embodied in the Franchising Code of Conduct.

Although the Franchising Code of Conduct does offer a precise definition of good faith, the doctrine of good faith is a well-established are of law and it essentially requires a party to act honestly and not arbitrarily and to achieve the purposes of the (franchise) agreement.

Each case is different and will turn on its own facts. However, some of the factors that may be taken into account in ascertaining whether you have acted in good faith could be:

  • Have you been honest with your franchisor?
  • Have you considered the franchisee’s business expanding its franchise system?
  • If you decided the franchisor has decided to alter the franchise system, was there engagement with franchisees, so as to have regard to reasonable interests of franchisees? Did the franchisor have an ulterior motive, for example, wanting to force a franchisee out of the system?
  • Has the franchisor imposed unnecessary or impossible conditions on you as a franchisee?
  • Has your franchisor been amenable in trying to resolve a genuine dispute?
  • Has the franchisor engaged in conduct, that has affected your franchise negatively, in circumstances that are beyond the franchisor pursuing its own legitimate commercial interests?

If you believe your franchisor has not acted in your best interests, as indicated above, it is advisable to speak to a franchise lawyer. It is a good idea to have a list or diary of dates and times when relevant actions were, or were not, carried out. The more detail you have on what has preceded and prompted your complaint, including the way in which you consider you have been misled, the easier it will be for your franchise lawyer to apply legal pressure on the franchisor.

We are professional and experienced franchising and dispute resolution lawyers. Call us on 1300 907 335.

Are you following the franchise system?

One of the first things to come back to in a dispute is if you are following the Operations and Procedures Manual. Go back and check the manual and review where the issues are and cross check any material that relates to it in the manual. If you are following the procedures then you can look at further action.

The other questions to ask are:

Were you taken through it and given full training?

Has your franchisor been fulfilling its obligations laid out in this manual?

If your franchisor has not been delivering everything that was promised, then there are avenues of recourse.

Did you receive a Disclosure Statement?

Before you bought your franchise you should have been given a full Disclosure Document. In this Disclosure Document would have been the franchisor’s financial details for the last two financial years as well as financial projections for your business, based on actuals from existing franchisees. If the franchisor has given you unrealistic projections, then it could be time to seek legal advice.

Why Choose Us?

We have extensive experience as franchise lawyers. We also have expertise across all of the areas that are impacted by the franchise relationship, such as commercial law, the Australian Consumer Law, property law and employment law. This means that our team can offer complete advice to you as the franchisee at an expert level. Being a full service business firm offers you the depth of knowledge across the full range of issues.

Call us on 1300 907 335 to discuss your situation or fill out the contact form on this page and a PCL franchising lawyer will get right back to you.

Here is what some of our satisfied clients has said about us….

“I can’t recommend PCL Law firm enough! PCL Law firm helped me in a time of great need and saved me- it was the Friday before my case on Monday and PCL Law firm worked all weekend to help. PCL Law firm provided constant contact and always answered all of my questions promptly and helpfully! Thank you again PCL Lawyers.”
Clair G./Melbourne

“We relied on the professional service and advice provided by PCL Lawyers and found great comfort in the knowledge that we had a knowledgeable team helping us navigate this daunting process. We will certainly return to PCL Lawyers for our future personal law requirements…”
Mark F./Kensington

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